Privacy Policy

Your privacy and data protection are of utmost importance to us at Mythic Flux Zenthor Hotel

Committed to transparency and security

Privacy and Security
Last Updated: December 2024

Privacy Policy Overview

At Mythic Flux Zenthor Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data when you interact with our hotel services, website, and facilities.

Information We Collect

Personal Information
  • Name and contact details
  • Email address and phone number
  • Address and billing information
  • Government-issued ID for registration
  • Payment and credit card information
Service Information
  • Reservation and booking details
  • Room preferences and special requests
  • Stay history and loyalty program data
  • Feedback and communication records
  • Usage of hotel facilities and services

How We Use Your Information

Service Delivery

Processing reservations, check-in/out, and providing requested services

Communication

Sending booking confirmations, updates, and responding to inquiries

Improvement

Analyzing data to enhance our services and customer experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted partners who assist in hotel operations
  • Legal Requirements: When required by law or legal process
  • Business Transfers: In case of merger, acquisition, or sale
  • Safety and Security: To protect guests and staff safety
  • Consent: When you have given explicit permission
  • Emergency Situations: To respond to emergencies or threats

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and improve our services.

Types of Cookies We Use:
  • Essential Cookies: Required for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Used to deliver relevant advertisements
Cookie Technology

Data Security Measures

Data Security

We implement robust security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure payment processing systems
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection
  • Secure data storage facilities
  • Regular backup and recovery procedures
  • Compliance with industry standards

Your Privacy Rights

As our guest, you have the following rights regarding your personal information:

Right to Access

Request copies of your personal data we hold

Right to Rectification

Request correction of inaccurate information

Right to Erasure

Request deletion of your personal data

Right to Object

Object to certain data processing activities

Data Portability

Receive your data in a structured format

Right to Restrict

Limit how we process your information

Contact Us About Privacy

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact us:

Mythic Flux Zenthor Hotel

1250 Robson Street
Vancouver, BC V6E 1C2, Canada

(604) 555-0147

info@mythicfluxzenthor.info

Privacy Officer Available

Contact Us
Response Time

We will respond to all privacy-related inquiries within 30 days of receipt.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Notify you via email if you have an account with us
  • Post a notice on our website homepage
  • Update the "Last Updated" date at the top of this policy
  • Provide clear information about what has changed

Stay Informed: We encourage you to review this privacy policy regularly to stay informed about how we protect your information.